What happens when I call the Poison Control Hotline?

When you call the hotline, you will speak to a specially trained doctor or nurse. They will provide immediate advice on what to do and where you can go to receive the appropriate treatment.

When you call the Poison Control Hotline, you will be asked for your name, social security number (CPR) and telephone number.

When should I call the Poison Control Hotline?

You should call the hotline if you have been exposed to a poisonous substance or you suspect that you may been poisoned. Possible scenarios could include accidents with:

• Chemical products
• Intoxicating substances
• Pharmaceutical drugs
• Stings and bites
• Plants and mushrooms.​
  

The Poison Control Hotline can also advise you on preventing poisoning as well as first aid.

Where do I find the Poison Control Hotline?

The Poison Control Hotline is a nationwide telephone advice service, and is open 24 hours a day on (+45) 82 12 12 12